Nissan is taking new steps to improve customer satisfaction by creating a new position within the company dedicated to improving the brand’s quality.
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In the latest issue Consumer Reports tests 22 small cars and hatchbacks and Honda’s new Insight only rates a “Good.” That might not sound all that bad, but CR usually gives all Hondas an “Excellent” or “Recommended” or “Top Pick” rating. Out of 22 cars, the Insight is just 21st. The only car to rate...
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